Frequently Asked Questions
Here are some questions from our product lovers
To provide you with the best customer experience, your feedback is greatly encouraged.If you have any questions please contact us at hello@mychowmate.com
What Is The Feeder?
The Feeder, the first-ever pet dispenser specifically designed for fresh and wet foods. It features a built-in refrigeration system that keeps food cool to reduce bacterial growth, and at scheduled times, it gently warms the food to enhance both flavor and aroma, making mealtime more enjoyable for pets. The Feeder is perfect for pet parents who have already adopted a fresh food diet, as well as those looking to transition from traditional kibbles to a healthier option.
Where is your company located?
We are located in the Greater Houston Area.
What is your current production stage?
We’re currently in the prototyping phase and have just completed the product design. The images shown above are for illustrative purposes only, and the final product may have slight variations as we fine-tune the design. However, all the features and specifications outlined will remain intact.
Is there packaging for your product?
Our packaging is currently under development. We're focusing on creating a design that’s both simple and sustainable while ensuring durability to protect the product.
Can The Feeder be connect to a mobile app?
Absolutely! We're developing a companion mobile app that seamlessly connects with the Feeder, allowing you to control it from anywhere. With our extensive experience in product design, you can expect the app to deliver an intuitive, user-friendly experience tailored to meet your needs.
What makes The Feeder Unique?
The Feeder sets itself apart as the first automated fresh food dispenser for pets, specifically designed to keep wet or fresh food cold with its built-in refrigeration and serve it at optimal temperatures for enhanced flavor and aroma. It accommodates pets of various sizes with its customizable legs and bowl options, features an anti-clog dispensing mechanism, and integrates seamlessly with a mobile app that allows pet parents to schedule feedings, monitor eating habits, and interact with their pets remotely. Its focus on fresh food makes it a versatile solution for healthier feeding options, making the process convenient and stress-free for pet owners.
What types and sizes of pets can use The Feeder?
The Feeder is designed to accommodate both cats and dogs of all sizes. With its adjustable legs, it can be easily customized to suit small, medium, and large pets, ensuring a comfortable and ergonomic feeding experience for every pet, regardless of their size or breed.
How much fresh food can the feeder contain?
The Feeder has a generous 4-liter capacity, paired with our largest bowl option, which measures 7.5" in diameter and 3.5" in depth. This size can comfortably serve medium to large dogs up to three times a day for as long as three days, making it perfect for maintaining a regular feeding schedule without frequent refills.
When Will I Receive My Pre-Order?
We are currently in the prototyping phase, and we expect pre-orders to ship within 6 to 8 months from the date of purchase. Our commitment to delivering the best customer experience is paramount; should our timeline change, we will promptly notify you via email with updates regarding the new shipping date. Thank you for your patience and support!
Who Do I Contact For Questions & Partnership
For support or partnership inquiries, please reach out to us at hello@mychowmate.com. Our team is committed to responding promptly and ensuring you receive the assistance you need. We look forward to connecting with you!
What Is The Feeder?
The Feeder, the first-ever pet dispenser specifically designed for fresh and wet foods. It features a built-in refrigeration system that keeps food cool to reduce bacterial growth, and at scheduled times, it gently warms the food to enhance both flavor and aroma, making mealtime more enjoyable for pets. The Feeder is perfect for pet parents who have already adopted a fresh food diet, as well as those looking to transition from traditional kibbles to a healthier option.
What is your current production stage?
We’re currently in the prototyping phase and have just completed the product design. The images shown above are for illustrative purposes only, and the final product may have slight variations as we fine-tune the design. However, all the features and specifications outlined will remain intact.
Is there packaging for your product?
Our packaging is currently under development. We're focusing on creating a design that’s both simple and sustainable while ensuring durability to protect the product.
Can The Feeder be connect to a mobile app?
Absolutely! We're developing a companion mobile app that seamlessly connects with the Feeder, allowing you to control it from anywhere. With our extensive experience in product design, you can expect the app to deliver an intuitive, user-friendly experience tailored to meet your needs.
What makes The Feeder Unique?
The Feeder sets itself apart as the first automated fresh food dispenser for pets, specifically designed to keep wet or fresh food cold with its built-in refrigeration and serve it at optimal temperatures for enhanced flavor and aroma. It accommodates pets of various sizes with its customizable legs and bowl options, features an anti-clog dispensing mechanism, and integrates seamlessly with a mobile app that allows pet parents to schedule feedings, monitor eating habits, and interact with their pets remotely. Its focus on fresh food makes it a versatile solution for healthier feeding options, making the process convenient and stress-free for pet owners.
What types and sizes of pets can use The Feeder?
The Feeder is designed to accommodate both cats and dogs of all sizes. With its adjustable legs, it can be easily customized to suit small, medium, and large pets, ensuring a comfortable and ergonomic feeding experience for every pet, regardless of their size or breed.
How much fresh food can the feeder contain?
The Feeder has a generous 4-liter capacity, paired with our largest bowl option, which measures 7.5" in diameter and 3.5" in depth. This size can comfortably serve medium to large dogs up to three times a day for as long as three days, making it perfect for maintaining a regular feeding schedule without frequent refills.
When Will I Receive My Pre-Order?
We are currently in the prototyping phase, and we expect pre-orders to ship within 6 to 8 months from the date of purchase. Our commitment to delivering the best customer experience is paramount; should our timeline change, we will promptly notify you via email with updates regarding the new shipping date. Thank you for your patience and support!
Who Do I Contact For Questions & Partnership
For support or partnership inquiries, please reach out to us at hello@mychowmate.com. Our team is committed to responding promptly and ensuring you receive the assistance you need. We look forward to connecting with you!