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Frequently asked questions

What is your current production stage?
We’re currently in the prototyping phase and have just completed the product design. The images shown above are for illustrative purposes only, and the final product may have slight variations as we fine-tune the design. However, all the features and specifications outlined will remain intact.
Can The Feeder be connect to a mobile app?
Absolutely! We're developing a companion mobile app that seamlessly connects with the Feeder, allowing you to control it from anywhere. With our extensive experience in product design, you can expect the app to deliver an intuitive, user-friendly experience tailored to meet your needs.
What types and sizes of pets can use The Feeder?
The Feeder is designed to accommodate both cats and dogs of all sizes. With its adjustable legs, it can be easily customized to suit small, medium, and large pets, ensuring a comfortable and ergonomic feeding experience for every pet, regardless of their size or breed.
How much fresh food can the feeder contain?
The Feeder has a generous 4-liter capacity, paired with our largest bowl option, which measures 7.5" in diameter and 3.5" in depth. This size can comfortably serve medium to large dogs up to three times a day for as long as three days, making it perfect for maintaining a regular feeding schedule without frequent refills.
When Will I Receive My Pre-Order?
We are currently in the prototyping phase, and we expect pre-orders to ship within 6 to 8 months from the date of purchase. Our commitment to delivering the best customer experience is paramount; should our timeline change, we will promptly notify you via email with updates regarding the new shipping date. Thank you for your patience and support!
Who Do I Contact For Questions & Partnership
For support or partnership inquiries, please reach out to us at hello@mychowmate.com. Our team is committed to responding promptly and ensuring you receive the assistance you need. We look forward to connecting with you!

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